Frequently Asked Questions
Share:
Find quick answers to common technical and product-related questions about Wibu-Systems solutions. This FAQ section brings together guidance for AxProtector, CodeMeter, CodeMeter License Central, SmartShelter, and WibuKey, along with practical instructions for using the Wibu-Systems Support Portal to submit and track support tickets. Select the relevant area below to access dedicated FAQs, troubleshooting notes, and recommendations.
Wibu-Systems Selfservice Portal
- Click link on the registration form.
- Read the privacy policy carefully.
- Check the checkbox to confirm the privacy ...
- Click the button to close the registration.
Log out of the customer portal. Please wait one minute and log on again. Update the web page by pressing the key combination CTRL + F5.
The confirmation of the privacy statement is stored in your customer card.
You can change your personal data at any time by editing your personal card (symbol 'Personal Profile'), but can also revoke the declaration of consent. However, you will lose the right to continue using the customer portal. General information is still available.