Frequently Asked Questions
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Find quick answers to common technical and product-related questions about Wibu-Systems solutions. This FAQ section brings together guidance for AxProtector, CodeMeter, CodeMeter License Central, SmartShelter, and WibuKey, along with practical instructions for using the Wibu-Systems Support Portal to submit and track support tickets. Select the relevant area below to access dedicated FAQs, troubleshooting notes, and recommendations.
Hardware
- The VendorID (VID) is an identifier assigned by the USB Implementers Forum for companies that manufacture USB devices. The assigned VID is only assigned once and cannot be changed. All CmDongle produced by Wibu Systems AG therefore have the defined VendorID 064F.
However, if you are looking for the ProductID of your CmDongle, please proceed as follows:
1) Open the document "USB Products, VID and PID".
2) Search the CmDongle for the USB product number. This can be found on the CmDongle housing, e.g. 1001-01-100.
3) Search the list for the corresponding product number and find the corresponding PID.