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产品常见问题解答：CodeMeter 与 WibuKey 核心答疑

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欢迎访问威步服务与支持中心。我们为您汇总了关于威步全系列解决方案的核心技术解答与产品指南，涵盖 AxProtector、CodeMeter、CodeMeter License Central、SmartShelter 以及 WibuKey。在此，您不仅可以快速获取详尽的故障排查指引与最佳实践建议，还能便捷了解如何通过威步支持门户提交并全程追踪技术工单。请点击下方对应产品专区，我们将竭诚助您高效解决疑问，确保您的业务平稳顺畅运行。

产品 FAQ AxProtector

Python

  • This error may have several reasons:

    1. AxProtector Runtime is missing (AxProtector version < 11.10).
    AxProtector Python, in order to run correctly, also needs the AxProtector Runtime package on Linux. If this package is missing, AxEngine cannot be loaded because it tries to load cpsrt.so (CodeMeter Protection Suite runtmine library) which is shipped with AxProtector Runtime package. In newer AxProtector Python versions in this case an error is given that this library cannot be found.

    2. Python 2
    An attempt is made to start AxProtector Python with Python2. However AxProtector Python supports only Python3.
    On many Linux systems Python2 and Python3 are installed in parallel. In that case, when using the python command, Python2 is then used. To explicitly use Python3, try using the python3 command.

    3. Installation corrupt
    If both previous reasons do not apply to your problem, it may be that your installation of AxProtector Python is corrupt. In this case, try to uninstall CodeMeter SDK and AxProtector completely from your system and reinstall the latest version again.
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